| IN PROCESS |
| Meaning |
The Order has been started, but has not been submitted |
| When-Set |
When an Order is created from a Price and Availability inquiry, Quote or directly |
| Comments |
None |
| PENDING REVIEW |
| Meaning |
The agent has requested Cooper to approve the Order in some way. Cooper now has update rights. |
| When-Set |
When the user selects the Request Review button |
| Comments |
The status will be returned to 'In Process' when Cooper returns the Order to the agent. |
| SUBMITTED-APPROVED |
| Meaning |
An agent has submitted an Order to SAP |
| When-Set |
When the user selects the Submit Order button |
| Comments |
Only available for Cooper Orders. No outstanding approvals are required. Orders in this status cannot be changed. |
| SUBMITTED-PENDING |
| Meaning |
An agent has submitted an Order to SAP |
| When-Set |
When the user selects the Submit Order button |
| Comments |
Only available for Cooper Orders. There is usually an outstanding price approval required or a territory split is necessary |
| CANCELLED |
| Meaning |
After issuing a purchase Order, the customer has cancelled the Order. |
| When-Set |
When user selects Cancel Order button |
| Comments |
The order must be in an In Process' status in order to cancel it. Once the status is set to 'Cancelled', it cannot be changed |
| SUBMITTED-CHANGE STARTED |
| Meaning |
The user begins making changes to an Order that has previously been accepted in SAP |
| When-Set |
When the user selects the Change Order button, or chooses the option from the Edit menu of the Order |
| Comments |
The Order must be in Submitted-Accepted status before the Change Order option is available. |
| SUBMITTED-CHANGE PENDING REVIEW |
| Meaning |
The user has requested approval for a change made to an Order |
| When-Set |
The user chooses to 'Request Change' for the Order |
| Comments |
Cooper will grant or deny items where approval is required |
| SUBMITTED-CHANGE PENDING REVIEW |
| Meaning |
The user has requested approval for a change made to an Order |
| When-Set |
The user chooses to Request Change for the Order |
| Comments |
Cooper will grant or deny items where approval is required |
| SUBMITTED-CHANGE REQUESTED |
| Meaning |
The user has requested a change be made to an Order |
| When-Set |
The user chooses to Request Change for the Order |
| Comments |
If the changes can be made, Cooper will review the Order and enter the requested information in SAP |
| SUBMITTED-ACCEPTED |
| Meaning |
An Order that was submitted has been accepted in SAP. All Cooper Order Numbers and Line Numbers have returned to FLASH |
| When-Set |
When Order Acknowledgement is received from SAP |
| Comments |
Once the Order is in this status, it cannot be changed unless the user creates a Change Order. This status comes after Submitted-Approved. |
| SUBMITTED-CHANGE CANCELLED |
| Meaning |
The Order has been cancelled through the Change Order process |
| When-Set |
The user selects the Change Order button and then chooses the Cancel Order option from the Edit menu. The user then confirms the cancellation. |
| Comments |
The Order is pending Cooper's cancellation approval. Cooper will cancel Order in SAP, if possible. |
| SUBMITTED-CHANGE REVIEWED |
| Meaning |
Cooper Lighting has reviewed a Change Order |
| When-Set |
Cooper has returned the Change Order to the Agent user. |
| Comments |
The Order is pending Cooper's cancellation approval. Cooper will cancel Order in SAP, if possibleCooper will have already entered the changes in SAP, if the Changes were approved |